Shipping policy
Where we ship
Dominator ships to the 48 contiguous United States, Washington, DC, Alaska, and Hawaii. We do not offer shipping to U.S. territories. For Canada, Mexico, or other international destinations, please call 801-768-4663 for availability and a shipping quote.
Shipping rates
Contiguous United States and Washington, DC: Shipping is free for basketball hoops, pickleball nets, ALTA portable lights, standalone light fixtures, accessories, and all other products except 16-foot light-pole full assemblies.
16-foot court light system / full light-pole assemblies: Shipping is a fixed rate based on the destination:
- $250 — West and Utah: Washington, Oregon, California, Nevada, Idaho, Montana, Wyoming, Utah, Colorado, Arizona, and New Mexico.
- $300 — Central and Midwest: North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Minnesota, Iowa, Missouri, Arkansas, Louisiana, Wisconsin, Illinois, Indiana, Michigan, Ohio, Mississippi, Alabama, Tennessee, and Kentucky.
- $350 — East: Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington, DC, West Virginia, Virginia, North Carolina, South Carolina, Georgia, and Florida.
Alaska and Hawaii: Shipping is $600 for 16-foot light-pole full assemblies, $400 for basketball hoops, and $25 for all other products, including pickleball nets, ALTA portable lights, standalone light fixtures, and accessories.
The shipping charge shown at checkout is based on the items in your cart and the delivery address. Orders containing items from more than one shipping group may show combined charges. Site preparation and installation are separate from product shipping.
Delivery and inspection
Shipping and delivery dates are estimates. If you change the shipping address after an order ships, additional carrier charges may apply.
For freight deliveries, the carrier will normally contact you to arrange a delivery appointment. Freight is curbside or driveway delivery and does not include moving the product into a building, setup, or assembly. Additional services requested from the carrier may incur charges. If a freight truck cannot safely reach your road or driveway, pickup from a nearby carrier terminal may be required.
When your order arrives, confirm the number of packages and inspect the items for visible damage before signing a freight delivery receipt. Note any damage on the receipt, take photos, and contact us at 801-768-4663 so we can help resolve it. If one component is damaged, keep the undamaged components; please do not refuse the entire shipment without contacting us first.
An order returned as undeliverable may be subject to a 15% restocking fee and the shipping charges incurred for the original shipment.